Communicate Effectively on the Job

Below are tips on how to effectively use the phone, email, write letters and reports, and build effective presentations.   The information will help you communicate more efficiently on the job.

Practice Good Phone Skills:

Learn how to place and answer telephone calls in a professional manner.  Leave the caller with a good impression of you and your employer.

Using Email to Communicate Effectively:

Learn the importance of consistency and conciseness in writing electronic messages.

Writing Better Letters and Reports: 

Learn how to write better letters and reports by reviewing these documents from Purdue University's Online Writing Lab.

Building Effective Presentations:

Learn how to create workplace presentations with impact.  These resources will help you learn how to develop content, use presentation tools, and encourage audience participation.