Approved April 19, 2007

FLORIDA REHABILITATION COUNCIL FOR THE BLIND

QUARTERLY MEETING

January 19 and 20, 2007

Minutes

Hilton Garden Inn

189 Midway Avenue

Daytona Beach, FL 32114

FRIDAY, January 19th

Jesus Garcia, Chair called the meeting to order at 8:35 AM.

Council members present: Jesus Garcia, Kathy Davis, Rick Brown, Doug Hall, Terry King, Lee Nasehi, Gloria Mills, Denise Marshall, Marilyn Palmer, Ann Robinson, Dawn Saunders, Dwight Sayer, Michael Taylor, Sue Townsend

Council members absent: Paul Kurtz, Ted Hull, and Craig Kiser

DBS staff present: Phyllis Dill, Kurt Ponchak, Antoinette Gardner, Chris Masal, Ed Hudson, Mary Ellen Ottman, Alex McGlaughlin District Administrator, Steve Perry and Suzie Hipple

Audience present: Ronee Hudson, Robert Kelly, Patty Sayer

DISTRICT ADMINISTRATOR REPORT

Alex McGlaughlin reported the following:

Alex introduced Suzie Hipple and Steve Perry and asked them to give a summary of their contributions to the district.

Suzie Hipple

Steve Perry, VR Counselor

STRATEGIC PLAN UPDATE

Bob Seemer, Management Consultant reviewed the following update of the Strategic Plan previously emailed to the Council.

A. Strategic Plan Overview

B. Goal Number 1 – Customer Satisfaction and Success

1) County initiatives to improve employment opportunities and access to public transportation. (Brevard County was pilot and as a result, Brevard County has added $427,000 for improving the transportation system. Another proposal to be accepted next month, will add $75,000 for county staff support. Goal for next year is to expand to 5 more counties around the state.)

2) Process initiatives in the Braille and Talking Book Library to improve service and efficiency.

3) Newly designed customer satisfaction surveys in the Library and Orientation and Adjustment Center to improve analysis and service.

4) The Governor’s Sterling Award challenge to increase awareness, employment opportunities, and recognition. Findings from the Sterling process have been incorporated into the Strategic Plan and include more than 35 improvement projects.

Bob informed the council that the Sterling Award was an annual process and is broken down into three sectors: Public, Private and Educational. The criteria are broken down into seven major areas: leadership, strategic planning, customer focus, information and analysis management, human resources, process management, and results.

The Award will be announced in late May. Bob is working on making document more user friendly and to create a synopsis of about 10 pages. He emailed Phyllis the document to forward to the Council and brought a few hard copies to the meeting. He stated that the results in category 7 will show how far the division, with the Council’s leadership, has come over the last several years.

5) Potential challenge for the Malcolm Baldrige National Quality Award.

6) AWARE implementation.

7) Vendor Certification process implementation.

C. Goal Number 2 – Market Share

Projects include the Statewide Public Outreach Campaign, the Sterling process, and the potential Baldrige process.

This initiative goes hand-in-hand with the efforts to improve process performance and capability so that the needs of more customers can be satisfied.

D. Goal Number 3 – Employee Development

Projects include the following:

1) Values-based recognition system.

2) Leaderboard and incentives program.

3) Analytical training so employees can improve performance.

4) Classroom training sessions to further deploy and reinforce the DBS vision, mission, and values.

5) Improved alignment of the employee performance evaluation system and the strategic plan and process measures.

E. Goal Number 4 – Fiscal Results

Projects are in place to:

1) Expand opportunities and revenue in the Business Enterprise program.

2) Improve efficiency and Return on Investment (ROI) through process management.

The implementation of these initiatives through the Strategic Planning process has led to improvements in many areas, and improved satisfaction and outcomes for DBS customers.

A successful challenge for the Florida Governor’s Sterling Award will provide statewide, and some national, recognition to DBS practices and results. This will lead to increased awareness, career opportunities, and improved quality of life for DBS customers, and all citizens with disabilities.

A successful Baldrige challenge will provide awareness, recognition and opportunities at the national level.

For further information, or to comment on any aspect of this presentation, please contact Bob Seemer at:

Email: rseemer@etsfl.com

Phone: (321) 636-2212

LEGISLATIVE BUDGET REPORT

Kurt Ponchak set the stage for DBS’ budget presentation.

Lee Nasehi informed the Council that it costs CRPs at least $5,000 a year to serve a child and DBS contracts for $2,500. There has not been an increase in rate since the programs begin in 2000.

Administrative Issues

CONKLIN CENTER REPORT

Robert Kelly, Executive Director of the Conklin Center addressed the Council.

BREAK

PRIVATE PROVIDER REPORT

Ronee Hudson, Executive Director of CVI (Center for Visually Impaired)

DIRECTOR’S REPORT

In Craig’s absence, Kurt Ponchak gave the Director’s Report.

Before the report, Kurt informed the Council that he had spoken with the State Office and made it clear that the data provided Dr. Stutzman for the Client Satisfaction Survey was a priority and should be made available as soon as possible.

Ann read the report to the Council.

Sterling Award

The Division filed its application for the Governor's Sterling Award. There will be onsite reviews conducted by a team of 9 examiners during the week of March 12. They will be visiting the Daytona Beach campus and several district offices, in addition to headquarters in Tallahassee. We will be advised in April if we won. Win or not, this process has helped DBS improve in numerous ways.

Commissioner' Resignation

As you know, Commissioner John Winn submitted his resignation effective the end of February. There has been no word of a new appointment. Commissioner Winn has been a strong supporter of DBS and we will miss him.

Business Enterprises

In December, I met with Laura Bedard, Assistant Secretary of the Department of Corrections. Corrections is exempt from the mandatory provisions of the Little Randolph-Sheppard Act. During our discussions, she indicated a willingness to turn over more than 40 new vending locations to DBS vendors. She subsequently notified me that she discussed it with the Secretary of Corrections and he is in agreement. She is currently gathering data about the locations and will contact me for further negotiations.

Vision Summit

Last year, Representative Dennis Baxley and several other legislators organized a group of legislators into a Vision Caucus to better provide a forum for vision issues to be brought to the attention of the Florida Legislature and to better focus on vision issues. They now have more than 20 members and are conducting a Vision Summit at the Capitol on February 6. Among others, I have been asked to address the Summit. Some of the other speakers include Lee Nasehi, Ellie Dupre, Senate President Ken Pruitt, Speaker of the House Marco Rubio, and several doctors prominent in eye medical research and treatment. The highlight of the summit will be an address from Governor Crist. This Vision Caucus can become a fantastic opportunity for the blind of Florida. We should recognize and thank the Florida Association of Agencies Serving the Blind or FAASB for the creation of the Vision Caucus.

General Operations

As usual, the staff of DBS continues to perform its normal high quality services on a day to day basis. The outstanding quality services provided by DBS staff and the private providers has become so routine that it’s easy to overlook just how special they are. In looking at our performance as part of the application process for Sterling, it became apparent that Florida is blessed with people who are willing to work long hard hours under often difficult conditions to provide high quality services for people who are blind or visually impaired. We owe them a debt of gratitude. I pledge to continue trying to get appropriate compensation and recognition for their work.

LUNCH BREAK

Meeting resumed at 1:05 PM.

UPDATE ON ORIENTATION AND ADJUSTMENT CENTER

Ed Hudson, Director

Mary responded to Terry’s question concerning how many clients have not conformed to the mandatory curriculum and Ann’s question on what type of accessibility the Center had for someone in a wheelchair:

Terry asked if any action was being taken to upgrade the CRP’s standards and was informed that this year a new auditing process is being implemented for all CRPs.

Ed introduced Cynthia Slater, Supervisor of Instructors and Holly Idler, Mobility instructor. He also introduced two students, Bo and Tyrone.

Tyrone

Beau

AWARE DEMONSTRATION

Antionette Williams informed the Council that the State Office was pleased with the new AWARE system. She introduced Chris Masal to the Council to explain the AWARE system.

BUSINESS AND ENTERPRISES PROGRAM AND RANDOLPH SHEPPARD

Gene Newcomb, Compliance Director

BREAK

Meeting resumed at 3:30 PM

Jesus asked the Council members to refrain from soliciting personal business during the meeting. He stated that the Council has certain responsibilities in serving DBS, consumers, and taxpayers, and believes personal business conducted during meetings intrudes with the Council addressing the issues before them. Information will be welcomed, but not business promotion.

Because Lee Nasehi would not be in attendance on Saturday, Jesus amended the agenda and allowed her to give the FAASB report.

FAASB – Lee Nasehi

INDIVIDUALS WITH DISABILITIES EDUCATION ACT (IDEA 2004)

Dawn presented the following report:

PROCEDURAL SAFEGUARDS

Procedural safeguards are a set of rights afforded to students with disabilities and their parents regarding the provisions of the Individuals with Disabilities Education Act (IDEA 2004) in order to ensure that parents are given the opportunity to be partners in decisions made regarding the educational program of their students. At the very minimum, parents must be provided with a notice of procedural safeguards:

Most districts in Florida either use the document available from the Bureau of Exceptional Education and Student Services Clearinghouse Information Center or create their own document, based upon State Board of Education Rule 6A-6.03311, Florida Administrative Code (FAC) and IDEA. Some districts, on their IEP forms have an area to indicate whether or not a parent accepted a verbal summary of the procedural safeguards at that particular meeting. This practice is not a state or federal requirement.

Florida Department of Education procedural safeguards:

http://www.fldoe.org/ese/pubxhome.asp

o Please note that this document has not yet been revised to incorporate changes made in IDEA 2004.

US Department of Education Forms and Technical Assistance:

o Procedural Safeguards notice:

http://www.ed.gov/policy/speced/guid/idea/modelform-safeguards.doc

o Procedural Safeguards: Consent and Notice:

http://www.ed.gov/policy/speced/guid/idea/tb-safeguards-1.doc

o Procedural Safeguards: Mediation and Resolution sessions: http://www.ed.gov/policy/speced/guid/idea/tb-safeguards-2.doc

o Procedural Safeguards: Due Process:

http://www.ed.gov/policy/speced/guid/idea/tb-safeguards-3.doc

The procedural safeguards cover 11 specific areas:

Prior written notice. Parents have the right to prior written notice from the school district a reasonable time before taking any action regarding a student, including evaluation, placement, changing placement, or the provision of a free appropriate public education. The notice must be written in language that is understandable to the general public and in the native language of the parent, unless it is not feasible to do so.

Informed Consent. Before a student can be evaluated for special education, provided with special education and related services, or reevaluated, the parent must give written consent. Parents must be informed of all information that is important to the activity for which consent is sought.

Participation in Meetings. Parents must be given the opportunity to participate in meetings regarding the identification, evaluation, eligibility, reevaluation, and educational placement of their child. This does not include informal or unscheduled conversations involving school district personnel and conversations on issues such as teaching methodology, lesson plans, or coordination of service provisions.

Records. Parents have the right to inspect and review any of their student’s educational records that are collected, maintained, or used by the school district in the education of the student within 30 days of the request.

Independent Educational Evaluation (IEE). If a parent does not agree with an evaluation obtained by the school district, the parent may request an independent educational evaluation (IEE). This evaluation is performed by an individual who is not an employee of the school district.

Mediation. Parents and school districts have the opportunity to participate in mediation as an informal and non-litigious means of resolving disagreements. Mediation is provided at no cost to the parent or the district. Agreements made during mediation are legally binding.

State Complaint Procedures. The Florida Department of Education (FDOE) maintains a state complaint procedure whereby parents and other interested parties may file a state complaint alleging that a school district has violated state or federal requirement regarding the education of students with disabilities.

Due Process Hearings. Parents may request a due process hearing as a means of complaint resolution. Due process hearings are conducted by the FDOE through an impartial administrative law judge (ALJ).

Discipline. If a student’s behavior impedes learning or the learning of others, strategies and supports must be considered in the development of the student’s IEP. Additional provisions regarding short and long term removals from school and alternative educational settings are also addressed.

Private School Placement. If the district has made FAPE available to a student with a disability, but the parent has elected to place the student in a private school without the consent or referral of the school district, the district is not required to pay for the cost of sending the student to the private school.

Transfer of Parental Rights. When a student turns 18, unless he or she has been determined incompetent under Florida law, the rights afforded parents under IDEA transfer to the student. Parents will continue to receive notices.

ASSISTIVE TECHNOLOGY

Assistive Technology Technical Assistance Paper:

http://www.firn.edu/doe/commhome/pdf/y2004-11.pdf

The use of assistive technology by a student with a disability is determined by the Individual Educational Plan Team. In most cases, once the team has determined that a student may benefit from the use of assistive technology, the student will undergo an assistive technology evaluation, given parent consent. After this evaluation has been completed, the team will meet again and make recommendations for the provision of assistive technology as well as instruction in the use of that technology.

Meeting adjourned at 4:25 PM.

Saturday, January 20th - Jesus Garcia, Chair called the meeting to order at 8:30 AM.

Council members present: Jesus Garcia, Kathy Davis, Rick Brown, Doug Hall, Terry King, Gloria Mills, Denise Marshall, Marilyn Palmer, Ann Robinson, Dawn Saunders, Dwight Sayer, Michael Taylor, Sue Townsend

Council members absent: Paul Kurtz, Ted Hull, Craig Kiser, Lee Nasehi

DBS staff present: Phyllis Dill, Kurt Ponchak, Ed Hudson, Mary Ellen Ottman

APPROVAL OF OCTOBER MINUTES

Motion to approve minutes with noted corrections received a second and passed.

AGENDA ITEMS FOR APRIL MEETING

Ann discussed the possibility of having the representatives reports emailed to Phyllis prior to the meeting versus spending time on the agenda for non related Council business and instead have an open discussion about issues.

Kathy moved to discuss the Council meeting schedule and agenda at the next meeting.

Motion received a second and passed.

There was discussion and concern about the number of DBS staff on the Council and those representing consumers and not having the ability to vote.

COUNCIL REPRESENTATIVES UPDATES

NFB – Dwight Sayer

FCB – Jesus Garcia

FCB – Doug Hall

Kurt informed the Council that People First or My Market Place was still not completely accessible. Most of My Florida is o.k.

BVA – Mike Taylor

FFCVI – Sue Townsend

Terry informed the Council the pamphlet put together by the BVA, NFB, FCB, and FFCVI was finished and contains 7 pages. He will email FFCVI’s section to Kurt Ponchak to include before submitting the pamphlet for printing.

Terry asked Marilyn to send not more than 1,000 words on what the LIONS contact information and what they have to offer by Tuesday to be included in the pamphlet.

FILC – Doug Hall

LIONS – Marilyn Palmer

IDEA – Dawn Saunders

VI Rule Revision

The public comment period ended December 15, 2006. Public comments are now being reviewed and changes incorporated where necessary.

NIMAS Activities

Florida’s Response to the National Agenda – the workgroup will be meeting in Gainesville on February 1st. Two of our group members will be in Texas receiving training in QPVI (Quality Programs for the Visually Impaired), which is a tool that can be used by districts to assist in making decisions about the caseloads of teachers of the visually impaired.

Project Updates

FIMC – Weekends with the Experts is happening as we speak. Teachers are learning about Sensory Learning and opportunities to engage students with visual impairments and additional disabilities in literacy activities with Dr. Amy McKenzie from FSU. Next month (February 15 – 17) will be Functional Vision Assessment and Learning Media Assessment with Dr. LaRhea Sanford of APH. I will also be holding my annual vision coordinators’ meeting and the orientation and mobility meeting in Tampa that weekend. VI coordinators’ meeting is on Thursday and the O&M meeting is Friday morning.

FSDB Outreach Services – Exciting news about Outreach Services. Outreach Services is a semi-finalist for an award from Harvard Innovations in Government Award. Next level will be a site visit, should they make that next cut. Their VI self-study professional development wheel is near completion. Diana McMenemy Deacon, the O&M specialist has been on the road a great deal, performing O&M evaluations in the small and rural districts.

CIVI – The satellite program continues to grow. A TVI from Orlando will be teaching the anatomy of the eye class in Daytona this summer (logistics are still being worked out). Although the South Florida satellite is not part of the CIVI grant, I wanted to report that they are making progress with finding a place to house it. The low vision initiative continues to provide low vision evaluations and devices for students all over the state. Kim and Alyssa are doing a "road show" and providing workshops to teachers about the initiative. There will be an orientation and mobility class held this summer in St. Petersburg.

CAP – Ann Robinson

Denise wanted to inform Council about the ICON and had a brochure available in print. With the Council's permission, Dawn read the brochure to the Council

The number is 800-315-2305.

Meeting adjourned at 10:15 AM.